Step-by-step guide to setting up a new branch
Each branch you create in ZAP E-Store represents a physical store or fulfillment location. Here's how to get started:
Step-by-Step: Creating a Branch
Step 1:
From your dashboard, go to the side menu and select Store Setup > Add Location
Step 2:
Fill out the branch form, then click Save
Quick Guide to the Branch Form
| Field | Description |
|---|---|
| Branch Name | The official name of your branch (e.g., Trinoma Branch) |
| Branch Notification Email | Email address for receiving branch-specific alerts and updates |
| Address & Pinned Location | The branch's physical address and map pin. Required for courier integrations like Lalamove. At least one is required. |
| Branch Contact Details | Phone number, email, or any other contact method customers can use. At least one is required. |
| Operating Days and Hours | Days and hours your branch is open. Time slots for pick-up and delivery are based on these settings. |
| Support Channels | How customers can reach you for support (e.g., email, phone, live chat, etc.) on order and reservation communication |
Previewing and Managing Branch Settings
After saving, you can:
- View or update your branch information via the Store Setup page
- Connect the branch to an app (e.g., In-Store Merchant App)
- Enable pick-up and delivery for the location
💡 Good to Know:
New accounts can create and activate only one branch by default.
To activate more branches, please contact sales@zap.com.ph.