A step by step guide for branch staff on using the Product Availability feature within the In-Store Merchant App.
The Product Availability feature allows your branch staff to mark specific products as unavailable for their branch only. This is especially useful for businesses with multiple store locations that may have varying stock levels.
⚠️ Enterprise Plan only: This feature is not available in the standard Restaurant Alert + Deliver Shopify App listing.
ℹ️ Read more about the benefits of Product Availability
How to Mark Products as Unavailable
Use the In-Store Merchant App to mark a product as unavailable for a specific branch.
Step 1:
Open the In-Store Merchant App and tap the menu icon (top-left corner).
Step 2:
Tap on Product Availability.
Step 3:
Tap the search icon and enter the name of the product you want to mark as unavailable.
Step 4:
Once the product appears, tap the minus (–) sign beside it.
A confirmation will appear and the product’s status will change to “Unavailable” if successful.
🏁 You’re done! 🏁
How to Mark Products as Available Again
Step 1:
Open the In-Store Merchant App and tap the menu icon.
Step 2:
Tap on Product Availability.
Step 3:
You’ll see a list of products currently marked as unavailable for your branch.
Step 4:
Find the product to update, then tap the plus (+) sign or Make Available button beside it.
If successful, the product will be removed from the list.
🏁 You’re done! 🏁