We know some of the terms in Restaurant Alert + Deliver may be new to you. This glossary is here to help!
Need more help? Contact us via in-app chat or email info@zap.com.ph.
Android
A mobile operating system for touchscreen devices like smartphones and tablets
⚠️ The In-Store Merchant App only works on Android.
App
Short for “application.” Our In-Store Merchant App must be downloaded on your Android device.
Booking
The process of requesting a rider from an on-demand courier service
Branch Location / Store Location
Your physical shop or restaurant where the order is prepared and picked up
COD (Cash on Delivery)
A payment method where the customer pays either:
- The rider upon delivery
- Your staff during pickup
Google Play Store
The Android app store where you can download the In-Store Merchant App
📲 Download the app here ›
GrabExpress
An on-demand courier service that works with our app
Help Center
Our support library with answers, setup guides, and tips
Install URL
A unique link (also available as a QR code) used to connect a tablet to a branch location after installing the app
In-Store Merchant App
The core app installed on your branch’s Android device to receive orders and book riders
📲 Download the app here ›
Lalamove
An on-demand courier service that works with our app
Linking
Connecting a specific Android phone or tablet to a branch location using the Install URL
Locations
Your branch locations added and managed under the Restaurant Alert + Deliver settings in Shopify
On-Demand Courier
A delivery service that caters to instant or same-day deliveries, usually via motorcycles (e.g., GrabExpress, Lalamove)
Order
The collection of food items that a customer purchases from your Shopify store in a single transaction
Order Alert
A pop-up with sound that notifies staff of a new incoming order on the In-Store Merchant App
Order Notification
The summary of new, unaccepted orders shown after dismissing the alert
QR Code
A scannable code that helps you easily link devices (used for Install URL)
Rider
A motorcycle delivery partner from your on-demand courier service
Shopify Store
Your e-commerce admin panel on Shopify where you manage products, orders, customers, and app integrations
Support
Our support team is available via in-app chat or email at info@zap.com.ph.
ZAP
The team behind Restaurant Alert + Deliver—we build and support the app for your food business.